Commercial Collections Representative

$30,000 - $40,000 yearly

Job Category:Call Center

Position Type:Direct Hire / Permanent

Work Model:In Office

Location:Villa Park, IL  [In Office]

Job ID:124183

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Job Description

LaSalle Network has partnered with a third-party debt resolution company to hire a Commercial Collections Representative to join their growing team. They are an industry leader and are seeking a high-energy candidate to assist clients in achieving financial goals.

Commercial Collections Representative Responsibilities:

  • Follow communication scripts when handling different topics
  • Keep records of all conversations in call database
  • Meet phone requirements, inbound and outbound calls to creditors
  • Work from the established collector work queue to make contacts
  • Respond to all questions and inquiries using procedures that fall within established parameters
  • Apply critical thinking skills to determine appropriate solutions while overcoming obstacles to improve call outcomes
  • Maintain a consultative and professional relationship with the customer throughout the process
  • Draft and send emails to clients

Commercial Collections Representative Requirements:
  • 1-3 years of collections experience preferred
  • Entry level candidates who are highly motivated and energetic
  • Ability to successfully multi-task and manage concurrent situations
  • Must be computer literate with the ability to input and retrieve data from database systems
  • Ability to write professional and informative email communications and contact notes
  • Establish and maintain strong working relationships with internal and external individuals
  • Must be proficient in Microsoft Word, Excel and Outlook
  • Must be extremely ambitious, energetic, self-starter
  • High school diploma and some college preferred
  • Strong negotiation skills along with active listening ability

Thank you,

Ariel Greene
Project Manager
LaSalle Network


LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.