Collections Specialist

Chicago, IL | Job ID: 51236

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Job Description

Do you thrive in a metrics driven environment? Are you money motivated and looking to make base plus commission? Well look no further!

Our client is located right in the Loop in the heart of downtown Chicago. However, they are nation-wide and rapidly growing. They are focused on bringing in motivated talent that will support their hard working and dedicated customer service team. 

The Collections Specialist will join a devoted and close-knit team of individuals. As a part of this company you will have direct access to upper level management and you will have the ability to grow exponentially in the position and company and get great exposure to the collections industry.

Collections Specialist Responsibilities:

  • Handle a high volume of inbound and outbound calls to collect on delinquent accounts
  • Ensure superior customer service through strong communication skills and attention to detail
  • Maintain customer service mentality through education regarding loan payment plans and arrangements
  • Consistently meet and exceed goals and metrics
  • Document calls while following all regulations and guidelines
  • Provide kind and professional service to callers to ensure they understand company process and thereby create referrals
  • Apply a professional attitude for all internal/external customers
  • Perform related tasks as assigned by management


Collections Specialist Requirements:

  • Ability to present a professional image to customers, co-workers and outside contacts
  • Previous collections experience preferred
  • Excellent oral and written skills to effectively communicate in the English language
  • Ability to prioritize multiple tasks and work well under deadlines
  • Degree not required, but preferred


This is an excellent opportunity to have stability and growth in the collections field and be exposed to a nation-wide company. Please apply today if you are interested!

Thank you,

Sellena Pelzer
Project Manager
LaSalle Network

Keywords and Related Terms: collections representative, collections rep , collections , collector , customer service representative , csr , customer service , CSR , representative , call center , inbound , communication , sales representative , loan processor , sales , collections representative , telesales , telemarketer , telemarketing , delinquent , payment , past due , account, debt collector, collections specialist, collections agent

LaSalle Network is an Equal Opportunity Employer, m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, marketing, sales, supply chain, call center, accounting and finance, executive search, technology, healthcare revenue cycle, and human resources, LaSalle serves companies of all sizes and across all industries