Collections + Customer Success Agent

$20 - $25 hourly
Job Category: Call Center
Position Type: Contract / Temporary
Work Model: Remote
Location: Salt Lake, Utah
Job ID: 158689
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
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LaSalle Network is hiring a Customer Service Account Representative to join our client’s growing B2B client services and collections team. This role focuses on building relationships with existing customers and ensuring timely payment for past-due balances. If you’re detail-oriented, love working with clients, and thrive in a remote environment, this is the opportunity for you.

What’s the job?
  • Proactively contact business clients with outstanding balances
  • Collect payment from existing customers while maintaining professionalism and empathy
  • Resolve billing questions or disputes through clear communication and problem-solving
  • Collaborate cross-functionally with AR, billing, and customer success teams
  • Uphold a positive customer experience and encourage account recovery
What’s needed?
  • 1+ year of customer service, accounts receivable, or collections experience
  • Excellent communication and conflict-resolution skills
  • Strong attention to detail and follow-up habits
  • Ability to manage multiple accounts and deadlines in a remote setting
  • Reliable internet connection and quiet workspace
What’s in it for me?
  • $20–22/hour compensation
  • Medical, Dental, and Vision benefits through LaSalle Network
  • Remote work flexibility and a supportive team environment
  • Opportunity to gain hands-on B2B client services experience

Ready to build your career in client account management? Apply today and join a team that values precision, communication, and client success!

Thank you,
Kaylyn Nagle
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.