Client Servicing Representative

Aurora, IL | Job ID: 51099

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Job Description

LaSalle Network has partnered with a rapidly growing, distribution company whose main focus is to make the customer’s job easier. The goal of this company is to increase productivity, impact overall performance, and improve efficiency for their customers and you can be a part of it! This organization rewards great attitude and production over tenure and focus on the training and development of their staff and management team. 

 

In this specialized Client Service role, you will investigate inquiries in a timely fashion in order to answer all customer needs. The role will require a solution oriented mindset and will give you access to employees at all levels of the organization.   You will have the ability to interact not only with external customers, but also internally with the sales representatives and other internal departments.  This role has a competitive pay rate in a dynamic working environment that emphasizes teamwork. The convenient location, accessible by vehicle and public transportation, is an even bigger plus!

 

Responsibilities:

  • Provide high level, excellent customer service
  • Perform Order Entry
  • Answer customer questions regarding products, orders, etc.
  • Verify orders and expedite delivery
  • Other duties as necessary and assigned by supervisor

 

Qualifications:

  • 2 years strong customer service experience 
  • Customer service mindset a must
  • Comfortable making quick decisions for the customer
  • Ability to multi-task in a fast-paced environment
  • High School Diploma or GED

 

 

Thank you,