We are currently seeking Outbound Customer Service Specialists to join one of Nashville’s fastest growing insurance companies! Our client headquartered in the West Nashville area, offers a variety of different types of insurance to customers throughout the United States. This organization has been around for over 100 years and is continuing to grow and help families across the country!
We are currently seeking Case Manager Agents and Outbound New Business Representatives to join one of Nashville’s fastest growing insurance companies! Our client headquartered in the West Nashville area, offers a variety of different types of insurance to customers throughout the United States. This organization has been around for over 100 years and is continuing to grow and help families across the country!
These professional roles play a crucial role in supporting our client’s rapid growth by directly working with customers over the phone and email. This position is full-time, Monday through Friday between the hours of 8AM and 5 PM. The compensation for this positions will pay $14 - $15/hr, based off experience. The company is known for promoting within, and they want their employees to develop their careers long-term within their organization.
Case Manager Agents Responsibilities:
Supporting multiple leaders of the insurance department
Organizing various documents for insurance agents
Typing and data entry of information to be disseminated among agents and managers
Managing multiple line phone system
Outbound Customer Service Specialist Responsibilities:
Outbound calling to customers in response to web requests
Interact with customers daily via phone and email
Independently resolve customer needs and provide solutions
Acting as the Liaison between the agent and the customer
Manage accounts from across the United States
Proven performers have worked in sales; social work; insurance; and/or teaching
High School Diploma required
A minimum of one-year experience within a fast-paced customer service environment
Ability to work well independently and positively contribute to the overall success of the team
Excellent oral and written communication skills
Superior interpersonal skills and strong attention to detail
Ability to multi-task effectively and flexible to adapt to change
If you are interested in the positions and qualify based on the previously mentioned requirements, please apply today!
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LaSalle Network is an Equal Opportunity Employer, m/f/d/v.
LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, accounting and finance, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.