Call Center Representative

Tampa, Florida |$30-40K | Job ID: 108036

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Job Description

LaSalle Network is actively seeking Call Center Representatives for one of our clients in the Tampa, Florida area! In this position, you will help customers with any inquiries they may have and answer any unsolved questions they may have, while providing top notch customer service.

Call Center Representative Responsibilities:

  • Answer incoming calls and respond to customer emails
  • Answering questions in regard to services provided
  • Research, identify and resolve customer complaints
  • Handled data entry and maintain detailed documentation and record keeping
  • Identify and escalate unresolved customer issues to management for further investigation
  • Follow up calls to customers to confirm appropriate changes were made

Call Center Representative Requirements:
  • 2+ years of experience working in a business call center environment providing customer service by phone
  • Prior experience or exposure to credit reports in some related industry
  • Advanced computer skills in Microsoft Windows, Office Products like PowerPoint, Excel, Word and Outlook along with various internet browsers such as Firefox or Google Chrome
  • An outgoing personality; must be comfortable with talking to customers and finding solutions to their needs
  • Be a positive coworker; work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willingness to support others and contribute to an overall positive culture


If you are interested in this Call Center Representative role, apply today!

Thank you,

Tamara Ledogar
Project Manager
LaSalle Network

Keywords and Related Terms: call center representative , call center , customer service #LI-DNP
 

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.