Call Center Representative

$12 - $15 hourly

Job Category:Call Center

Position Type:Contract / Temporary to Hire

Work Model:In Office

Location:Lexington, Kentucky  [In Office]

Job ID:133791

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Job Description

LaSalle Network is currently working with a leading global corporate payments company. They are looking for a Call Center Representative for their Lexington, KY office. The ideal candidate will have 6 months, or more, of call center and/or customer service experience. This person will be responsible for completing reservations within expected department KPI goals along with a multitude of other tasks. 
 
Call Center Representative Responsibilities:  

  • Making outbound and taking inbound calls within department KPI goals  

  • Completing reservations within expected department KPI goals  

  • Entering reservation details accurately into the system  

  • Utilizing critical thinking skills over the phone to assist hotels and clients with issues 

  • Communicating issues effectively and professionally with all CLC Clients and Departments  

  • Utilizing proper grammar and appropriate speech to notate client needs and issues 

  • Completing assigned duties on time  

  • Performing other duties as needed or assigned 

 

Call Center Representative Requirements: 

  • 6 months of call center and/or customer service experience preferred. 

  • Critical thinking skills. 

  • Excellent written and oral communication skills 

  • Proficient communication that includes telephone, verbal and written skills. 

  • Demonstrated ability to work in a team environment. 

  • Demonstrated knowledge of the Internet and Microsoft Word, Excel and Outlook programs 

 

If the role of Call Center Representative interests you, please apply today. 

 

Thank you, 

Kimberly Mosher 

Senior Project Manager 

LaSalle Network 

 

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.