LaSalle Network is currently working with a leading global corporate payments company. They are looking for a Call Center Representative for their Lexington, KY office. The ideal candidate will have 6 months, or more, of call center and/or customer service experience. This person will be responsible for completing reservations within expected department KPI goals along with a multitude of other tasks.
Call Center Representative Responsibilities:
Making outbound and taking inbound calls within department KPI goals
Completing reservations within expected department KPI goals
Entering reservation details accurately into the system
Utilizing critical thinking skills over the phone to assist hotels and clients with issues
Communicating issues effectively and professionally with all CLC Clients and Departments
Utilizing proper grammar and appropriate speech to notate client needs and issues
Completing assigned duties on time
Performing other duties as needed or assigned
Call Center Representative Requirements:
6 months of call center and/or customer service experience preferred.
Critical thinking skills.
Excellent written and oral communication skills
Proficient communication that includes telephone, verbal and written skills.
Demonstrated ability to work in a team environment.
Demonstrated knowledge of the Internet and Microsoft Word, Excel and Outlook programs
If the role of Call Center Representative interests you, please apply today.
Senior Project Manager
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two
decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from
entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative,
Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive
Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all
industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture,
revenue and industry-based awards from major publications and having its company experts regularly
contribute insights on retention strategies, hiring trends and hiring challenges, and more to national