Call Center Representative

$20 - $25 hourly

Job Category:Call Center

Position Type:Contract / Temporary to Hire

Work Model:Hybrid

Location:Rolling Meadows, IL  [Hybrid]

Job ID:127440

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Job Description
LaSalle Network has partnered with an in-home secure storage, manufacturing company, who is hiring a Call Center Representative in the Rolling Meadows, IL area.

Call Center Representative Responsibilities:
  • Answer inbound customer service phone calls
  • Manage inquiries in a timely manner while providing exceptional customer service
  • Offer basic troubleshooting to customer including product knowledge, recommendations and problem resolution
  • Respond to all written customer correspondence
  • Keep thorough documentation on all customer service tickets
  • Collaborate with team members, customer partners and vendor partners to deliver industry best customer service

Call Center Representative Requirements:
  • 1-2+ years of call center experience
  • Proficient in Microsoft Office Suite
  • Strong organizational skills
  • Strong customer service skills over the phone
  • Detailed written communication skills

If you are interested in this Call Center Representative opportunity and qualify per the above requirements, please apply today!

Thank you,

Emily Shanberg
Sr. Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.