LaSalle Network has partnered with a client looking to hire a Call Center Representative to join their growing team in the Covington, Louisiana area! Our client is seeking motivated individuals with a drive to exceed goals and create a top-notch customer service experience.
Call Center Representative Responsibilities:
- Answer inbound calls from customers to answer and service any questions they may have
- Answer questions and offer packages to help provide solutions
- Handle confidential information
- Handle high volume inbound calls
- Handle inbound and outbound sales
- Must be comfortable with using certain software programs
- Hit sales targets and maintain lasting relationships with clients
Call Center Representative Requirements:
- Strong verbal and written communication skills to connect with customers over the phone and take clear notes in the computer system
- Sales and/or customer service experience
- A desire to create a top-notch customer service experience
- The means to independently problem solve
- Ability to balance multiple priorities and effectively handle changing situations
- The drive to exceed goals in a fast-paced, metric driven environment
- Computer proficiency and proficient typing skills required
- Friendly and outgoing personality
- Ability to work independently
- Good time management and decision-making skills
- Adaptability and self-accountability
If you are passionate about continuing your career as a Call Center Representative and want to work alongside a team of talented and inspiring professionals, then this is the role for you! Please apply today!
Keywords and Related Terms: outbound , inbound , sales , commission , #LI-DNP
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.