Bilingual Donations Support Specialist

Chicago, IL |$40-50K | Job ID: 113172

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Job Description

We have partnered with an international non-profit in Chicago who is looking for ambitious bilingual individuals to join their Donations Support Team! Are you someone that is highly motivated? Are you looking to further your career in the customer service space? This position will allow you to develop an even stronger skillset in customer support with a well-established company! 

As a Bilingual Donations Support Specialist, you will utilize your Spanish speaking skills while providing potential new donors with outstanding support and problem-solving skills. Our client has developed a detailed training program to ensure the success of their employees.

Bilingual Donations Support Specialist Responsibilities:

  • Resolve customer service issues via phone and email support
  • Manage customers’ experience by providing empathy for issues they are experiencing
  • Document all customer interactions properly into the database

Bilingual Donations Support Specialist Requirements:
  • Fluent in Spanish and English (verbal and written)
  • 0-2 years of customer service experience
  • Ability to multitask and work in a fast-paced environment
  • Experience communicating over phones

If this is something you are interested in and qualified for, please apply to the Bilingual Donations Support Specialist today!

Thank you,

Courtney Ward
Project Manager
LaSalle Network

Keywords and Related Terms: customer support , bilingual , customer representative , customer service , communication , email , phone #LI-CTOFFC


LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.