Bilingual Customer Support Agent

Chicago, Illinois | Job ID: 46672

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Job Description

Are you bilingual in Spanish? Are you looking for a position where you can use your Spanish speaking skills? Do you enjoy fixing things in your home or car? Do you have experience with automotive or home repair?

A world-premiere Home Solutions Company, located in the vibrant Chicago Loop is seeking motivated, and innovative individuals for their Bilingual Customer Support Agent role. This company is looking for driven people who know their way around a car or home! A company known for its excellence in the field, they seek the same excellence in their employees.

Join a company of customer-focused, driven and trust-worthy people on their Bilingual Customer Support Agent team! They are looking for people to excel in a fast-paced, and dynamic environment, and to grow with them, as they continue to expand. This position reports to a manager with more than 25 years of experience, who has a track record of fostering the growth, development, and careers of his employees.  This company is known for promoting within, and they want their employees to develop their careers with them.

Bilingual Customer Support Agent Responsibilities:

  • Handle inbound and outbound phone calls, emails, and chat messages from clients and customers
  • Assist with troubleshooting over the phone
  • Communicate transparently and provide empathy with callers
  • Enter data efficiently

Bilingual Customer Support Agent Requirements:

  • Fluent in Spanish
  • High school diploma required
  • At least one year of experience in the customer service or call center environment
  • Hands on automotive or home repair experience is highly preferred but not required   
  • Analytical mind set for problem solving
  • Ability to work with little supervision

This organization is rapidly growing by attracting top talent throughout the Chicago land area. Grow your career within the home solutions company as a Bilingual Customer Support Agent for one of Chicago’s top companies in the industry and work alongside professional and talented individuals.

Thank you,

Daisy Guerrero
Recruiter, Call Center Services
LaSalle Network 

 

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LaSalle Network is an Equal Opportunity Employer, m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.