Bilingual Call Center Agent

Chicago, IL | Job ID: 61949

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Job Description

Hiring NOW! 

Are you looking to get your foot in the door with one of Chicago’s largest customer care teams? Are you looking for a professional work environment where you can utilize your Spanish language skills and gain office experience? If so, read on! 

Our client, located near the West Loop area, is looking to hire a Bilingual Call Center Agent immediately. In this role, you will be able to sharpen your Spanish skills while also acting as the first line of assistance for their wide customer base. This company is looking for individuals who have a passion for helping, are highly motivated, and looking to start ASAP!

The Bilingual Call Center Agent will be able to provide a high-level of customer service while resolving customer issues and assisting in any way needed. With an intensive on-the-job training program, our client ensures each employee is ready to succeed. 

Bilingual Call Center Agent Responsibilities:  

  • Provide excellent customer service via phone calls 
  • Properly document and notate all customer interactions in the database 
  • Show empathy and compassion to customers 
  • Help customers with various account issues 
  • Adhere to call center metrics (quality adherence, call handling, etc.) 

 Bilingual Call Center Agent Requirements:  

  • Fluent in Spanish and English (verbal and written) 
  • Ability to multitask 
  • Experience working on the phones preferred 
  • Great attention to detail 
  • High school diploma or GED required 

If you are confident in your Spanish speaking abilities and interested in the position described above, apply for the Bilingual Call Center Agent opportunity today! 

Thank you, 

Castigan Ngiramowai 
Sr. Project Manager 
LaSalle Network 

Keywords and Related Terms: call service , customer service , data entry , communication , Microsoft Office , call center , bilingual , fluent , Spanish , translate , interpret , communicate, high volume , inbound , customer support, customer contact  , customer relations , bilingual customer service , csr, call center , inbound , outbound , call center agent , agent , customer support , support rep , customer relations , support , espanol, retail, cs, csr, sales associate 

LaSalle Network is an Equal Opportunity Employer, m/f/d/v. 

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, sales, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.