Application Support Specialist

Chicago, IL |$30-40K | Job ID: 63651

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Job Description

Are you goal driven and self-motivated? Do you thrive on exceeding your quotas? Are you looking to earn base plus commission?

We partnered with a growing startup company that just moved into a brand-new office space last year. They are looking to hire competitive candidates to join their team as a Application Support Specialist Conveniently located in the heart of the loop, they provide exceptional training to develop your skills and pride themselves on promoting from within.

As a Application Support Specialist, you will reach out to customers to provide excellent customer support and collect on past due accounts. You will receive training and have access to management within the company while being provided with the tools and support needed to grow your career.

Application Support Specialist Responsibilities:

  • Handle a high volume of outbound calls to collect payments on delinquent loans
  • Ensure superior customer service through excellent written and verbal communication skills
  • Maintain a customer service mentality through education regarding loan payment plans and arrangements
  • Assist customers with their payment plans and processes
  • Document customer interactions using their designated system
  • Perform related tasks as assigned by management
  • Provide strong and professional customer service and create referrals

Application Support Specialist Requirements:

  • Present a professional image to customers, co-workers, and outside contacts
  • Excellent English oral and written skills
  • Ability to prioritize multiple tasks and work well under deadlines
  • Prior collections experience or high-volume outbound calling experience
  • Degree not required, but preferred
  • Experience working in a metrics or goal driven environment

 

This is a great opportunity to get your foot in the door with a growing company. If you are interested in this Application Support Specialist role, please apply today!

Thank you,

Manning Goldman
Project Manager
LaSalle Network
 

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LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.