LaSalle Network has partnered with a quickly growing financial company in downtown Chicago to hire an Application Support Specialist. This role offers onsite training, then functions on a hybrid schedule.
Application Support Specialist Responsibilities:
- Take a high volume of inbound and outbound calls
- Follow a script to direct customers through loan application
- Answer questions about products and help resolve questions regarding customer accounts
- Assist customers with payments processing and follow up on past due balances
- Follow up with correspondence via email
Application Support Specialist Requirements:
- 1-2 years of call center experience
- Must have high speed internet for days when remote
- Must be comfortable following a script
- Must be comfortable in a metric driven environment
Keywords and Related Terms: call center , sales , collections , application support , loan processing #LI-OTOSCS
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.