Account Resolution Specialist

Chicago, IL | $33K | Job ID: 62486

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Job Description

Hiring immediately!

Are you goal-driven and self-motivated? Do you thrive on exceeding your quotas? Are you looking to earn a base salary plus commission?

We partnered with a growing startup that just moved into a new office space last year and is looking to hire competitive candidates to join its team as Account Resolution Specialists. They are located conveniently in the heart of Chicago and provide exceptional training to develop your skills, priding themselves on promoting from within.  

As an Account Resolution Specialist, you will reach out to customers to provide excellent customer support and collect on past due accounts, and you will receive training and have access to management within the company. They will provide you with the tools and support to grow your career.

Account Resolution Specialist Responsibilities:

  • Handle a high volume of outbound calls to collect payments on delinquent loans
  • Educate customers regarding loan payment plans and arrangements
  • Assist customers with their payment plans and processes
  • Document customer interactions using designated system
  • Ensure superior customer service through excellent written and verbal communication skills

Account Resolution Specialist Requirements:

  • One year of collections or high-volume outbound calling experience
  • High school diploma or GED required 
  • Experience working in a metrics or goal-driven environment
  • Ability to problem solve in a high-volume environment 

This is a great opportunity to get your foot in the door with a growing company. The exposure and training can lead to success. If you are interested in this Account Resolution Specialist role, please apply today!

Thank you,

Cas Ngiramowai
Project Manager
LaSalle Network

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LaSalle Network is an Equal Opportunity Employer, m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in administrative, marketing, sales, supply chain, call center, accounting and finance, executive search, technology, healthcare revenue cycle, and human resources, LaSalle serves companies of all sizes and across all industries.