Call Center

Customer service is the voice of a business every day.

The best companies can be hurt by a few bad customer service experiences.

This is why it’s important to find and hire talent who will advocate for the customer and the company in every interaction.

Great call center talent is tough to find, and they’re even harder to retain — that’s where we come in. LaSalle Network’s vast network – built over decades of call center recruiting – and our obsessively thorough candidate testing ensure you only meet with qualified professionals who can represent your organization well.

LaSalle Network is more than just a recruiting firm. As experts on performance-driven company culture, we can also help increase retention and results in your organization’s customer service center. Whatever your organization needs, LaSalle Network is ready to act as your true business partner.

Sample Positions:

  • Client Servicing
  • Collections
  • Customer Service Representatives
  • Inside Sales
  • Loan Processing / Verification
  • Quality Assurance
  • Telemarketing
  • Workforce Analysts
  • Workforce Management
Hiring customer service professionals?
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Whenever I require assistance filling a position, be it a full-time permanent position or a temporary role, LaSalle Network is my first phone call.  I was tasked with staffing an entire customer service department, and I enlisted the help of several search firms in order to ensure I had enough quality candidates in which to choose.  Though several firms worked on the search and presented candidates, every external hire made for that department was presented by LaSalle Network.  Additionally, all of the LaSalle candidates hired for those roles are still employed with our company to this day.  LaSalle Network is a trusted partner of mine!Director of Human Resources for a Manufacturing Firm